Privacy Policy
Site: aerogrovehaven.com • Effective: May 4, 2026
This Privacy Policy explains how Aero Grove Haven, LLC (“we,” “us”) collects, uses, discloses, and retains personal data when you use our website and related services (the “Services”).
1) Data we collect
- Account & contact: name, username, email, password (hashed), support messages, preferences.
- Age-gate: date of birth/age confirmation and related eligibility flags.
- Gameplay/telemetry: in-game events, progress, session timing, performance/crash logs, feature usage.
- Device & identifiers: IP address, device type, OS/browser, language, approximate location (from IP), device IDs/advertising IDs where available.
- Cookies & similar: essential cookies plus analytics/advertising cookies (where enabled).
- Payments (if offered): purchase history and transaction metadata. Payment card data is handled by payment processors; we do not store full card numbers.
2) How we use data
- Provide and operate the Services (accounts, gameplay, purchases, customer support).
- Security, fraud prevention, debugging, and enforcing our terms.
- Analytics to improve features, performance, and content.
- Marketing/advertising (e.g., measuring campaigns, showing relevant ads where applicable).
- Compliance with law and responding to lawful requests.
3) How we share data
We may share personal data with:
- Service providers/processors (hosting, analytics, customer support, email delivery, security, payment processing).
- Analytics/ads partners (to measure performance and, where enabled, to deliver targeted ads). Under some US state laws, this may be considered “selling” or “sharing” personal data.
- Legal/transactional: to comply with law, protect rights/safety, or in connection with a merger, acquisition, or asset sale.
4) Cookies & controls
Your browser may allow you to block or delete cookies. If we provide a cookie preference tool, you can use it to opt out of non-essential analytics/advertising cookies. Some features may not work without essential cookies.
5) Retention
We keep personal data only as long as needed for the purposes above, including account operation, security, dispute resolution, and legal compliance. Retention periods vary by data type and context.
6) US privacy rights
Depending on your state (including CA, CO, CT, UT, and VA), you may have rights to: access/confirm, delete, correct, obtain a copy/portability, and opt out of targeted advertising and certain disclosures of personal data. We will not discriminate for exercising rights. To submit a request, contact us (below). We may verify your identity. Authorized agents may be permitted where required by law.
7) Children & minors
Our Services are not directed to children under 13. We do not knowingly collect personal data from children under 13. If you believe a child provided us personal data, contact us so we can delete it. We may use age-gate responses to apply age-appropriate features and restrictions.
8) Changes
We may update this policy from time to time. The “Effective” date above indicates the latest revision.
9) Contact
Aero Grove Haven, LLC (LLC)
Email: contact@aerogrovehaven.com •
EIN: 47-8391625 • Delaware File No. 6789342