aerogrovehaven.com
Responsible Play & Gambling Support
We support safe, informed play. If gambling stops being fun, pause and get help. This page provides practical limits, self-exclusion/account restriction options, and U.S. support resources.
Safer play basics
- Set a budget and time limit before you start; never chase losses.
- Only gamble with money you can afford to lose (not rent, bills, or debt).
- Avoid gambling when stressed, depressed, or under the influence of alcohol/drugs.
- Take regular breaks and keep gambling separate from work/family obligations.
- Legal gambling age varies by state (commonly 18+ or 21+). Follow local law.
Warning signs
- Spending more time/money than intended; hiding play from others.
- Borrowing, selling assets, or missing payments due to gambling.
- Trying to win back losses; irritability when not gambling.
- Gambling to escape problems or to cope with anxiety or low mood.
Account limits, cooling-off, and self-exclusion
If you use a gambling product or account we operate (or if you need help locating the right settings on a partner service), you can request:
Limits
Deposit, wager, loss, and/or session time limits (daily/weekly/monthly).
Cooling-off
Temporary account restriction for a set period (e.g., 24 hours to several weeks).
Self-exclusion
Longer-term exclusion. Reinstatement may require a waiting period and additional review.
Marketing controls
Opt out of promotional messages and remove personalized offers where available.
To request restrictions or self-exclusion help, contact us at contact@aerogrovehaven.com. If you gamble with a third-party licensed operator, you may also need to use that operator’s built-in tools and/or your state’s self-exclusion program.
U.S. help and crisis resources
- National Council on Problem Gambling (NCPG): Call 1-800-GAMBLER (1-800-426-2537). Text and chat options: https://www.ncpgambling.org/help-treatment/
- SAMHSA National Helpline: 1-800-662-HELP (4357) and treatment locator: https://findtreatment.gov/
- 988 Suicide & Crisis Lifeline: Call or text 988 (U.S.). In immediate danger, call 911.
Regulatory information (U.S.)
Gambling is regulated primarily at the state level. If you need to verify whether an operator is licensed, search for your state’s “Gaming Commission” or “Gaming Control Board” and confirm the license status. For tribal gaming oversight, see the National Indian Gaming Commission (NIGC): https://www.nigc.gov/. For state-by-state information on problem gambling programs and contacts, NCPG provides a directory of state resources: https://www.ncpgambling.org/state-councils/.